Frequently Asked Questions
Got questions? We’ve got answers! Here are the most commonly asked questions about our holsters and services. If you need more information, feel free to reach out to us.
Shipping and Delivery
We aim to deliver your holsters quickly and efficiently. Below are answers to common questions about our shipping and delivery process.
How long does shipping take?
Orders typically ship within 1-3 business days. Delivery times range from 2-4 business days depending on your location.
Do you offer international shipping?
Currently, we only ship within the U.S. We are working on offering international shipping in the future.
Can I track my order?
Yes, once your order has shipped, you will receive a tracking number via email to monitor its progress.
What shipping carriers do you use?
We use major carriers such as UPS, FedEx, and USPS to ensure reliable and timely delivery.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options at checkout for faster delivery if needed.
Returns and Refunds
We want you to be completely satisfied with your purchase. Here’s what you need to know about our returns and refund policies.
What is your return policy?
We offer a 60-day money-back guarantee. If you’re not satisfied, you can return the product within 60 days for a full refund.
How do I return a product?
To return a product, please contact our customer service team for instructions and a return authorization number.
When will I receive my refund?
Refunds are processed within 5-7 business days after we receive the returned item. You’ll be notified once the refund is issued.
Can I exchange a product instead of returning it?
Yes, exchanges are possible. Please contact our customer service team to arrange an exchange.
Are return shipping costs covered?
Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
General Questions
Here are answers to some common questions about our company, policies, and services.
Where is LPV Holsters located?
Our design headquarters is in Southern Germany, with products stored and shipped from the U.S.
How can I contact customer support?
You can reach our customer support team via email at info@lpvholsters.com or by calling our customer service number.
Do you have a physical store?
Currently, we operate online only and do not have a physical store location.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods.
Do you offer a warranty on your products?
Yes, our holsters come with a warranty against manufacturing defects. Please contact customer support for warranty claims.
Product Specific Questions
Here you’ll find detailed answers to questions about our holsters and their features.
What makes your holsters unique?
Our holsters feature ergonomic design, magnetic retention, and premium neoprene for exceptional comfort and versatility.
Can I use your holsters for different firearm types?
Yes, our holsters are designed with a universal fit to accommodate various firearm models.
Are your holsters adjustable?
Yes, our holsters come with adjustable features to ensure a secure and comfortable fit for different firearms.
How do I know if a holster will fit my firearm?
Our holsters are designed with a universal fit. If you have specific concerns, refer to our sizing guide or contact customer support.
Are your holsters suitable for both concealed and open carry?
Yes, our holsters are versatile and can be used for both concealed and open carry, depending on your needs and preferences.